Royal Children's Hospital - Completed December 2011
The New Royal Women’s Hospital - Completed June 2009
La Trobe Biosciences Research Centre - Completed August 2011
Current and ongoing projects
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Victorian Comprehensive Cancer Care Centre
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Fiona Stanley Hospital – Perth, Western Australia
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Healthscope
Ongoing projects -
NSW Health
Ongoing projects
About us
Our staff is the key to our success.
What makes us unique?
Our track record and excellent reputation on healthcare and laboratory projects is built on our diversity of skills and understanding the client and the clinical function of their environment. HKI staff have been employed for many years within hospitals and Laboratories/Research laboratories and there understanding of the operational, clinical and technical aspects, ensures that our clients receive complete and well rounded solutions.
Our team is comprised of individuals that are;
- Considered respected leaders in the Biomedical Engineering Industry
- Experienced specialists in their fields and are committed to achieving the highest standards. (Biomedical Engineers, Laboratory Specialists, Radiographers, Industrial designers and ICT professionals)
- Part of a multidisciplinary team that is able to deliver on many facets with a comprehensive and balanced service.
Our blend of knowledge, skills and experience allows HKI to offer a diverse and capable team able to competently deliver the best project outcomes on behalf of our clients.
ISO Certification
HealthKare Intelligence‘s Quality Management System has been certified to ISO 9001
HealthKare Intelligence has developed and maintains a Quality Management Plan to fulfil our commitment to:
- Providing services that satisfy our customers’ needs
- Fulfilling customer expectations
- Systematic and continuous improvement
- Maintaining a team commitment towards Quality Assurance.
This is achieved through the effective implementation of our quality system which is in conformance with the International standard ISO 9001:2008.
Our Quality Management Plan describes the Quality Management System, defines the authorities as well as the responsibilities of the employees involved in the operation of the system. It also provides procedures as required by ISO 9001:2008 for activities of the Quality Management System to ensure the quality of our services.
Our Director
Josephine Maprock
Josephine Maprock is a qualified Biomedical Engineer and the founder of HealthKare Intelligence.
She has worked at the highest level within the biomedical engineering profession as a Chief Biomedical Engineering Manager within a multi-campus hospital network and she has performed further studies to obtain a Masters of Business Administration (MBA) and a Certificate IV in workplace training. She is also an ACHS surveyor with a thorough knowledge of Australian Standards related to Healthcare medical equipment.
Josephine has been involved in some of the country’s major healthcare projects to manage the FF&E process, from fit for purpose selection, equipment design integration, procurement, installation, commissioning and Transition.
Josephine has procured medical equipment on behalf of the state during the PPP delivery phase ensuring extensive savings on each package and value for money in the expenditure of the state funded provisional sum.
Our expertise
HKI has a number of points of difference.
Our expertise
Our mission
HKI has supported some of Australia’s largest and most complex healthcare and life science projects throughout the bid and the delivery phases. Importantly, HKI is recognised as market leaders, FF&E delivery and procurement specialists providing an independent service on a wide range of health and bioscience projects.
With every project, HKI brings:
- Experience and credibility;
- The proven ability to manage stakeholders and diverse teams;
- Comprehensive project reporting and monitoring systems;
- Extensive experience in dealing with government and other statutory authorities;
- Thorough knowledge of relevant Australian standards
- Effective communication and negotiation;
- Senior personnel appointed with full responsibility for the project.
Our philosophy
HealthKare Intelligence (HKI) was established to provide the Healthcare and Bioscience industry with independent, authoritative consultancy and complimentary specialist services. HealthKare Intelligence focuses on complete solutions aimed to provide an improved level of service to its clients.
HKI’s strength is founded on:
- Over 45 years of practical Healthcare, Life sciences and Biomedical Engineering work experience;
- Extensive practical clinical and technical knowledge;
- Expertise in both the Public and Private Hospital multi campus networks;
- Extensive work experience and appreciation of Health Department requirements;
- Extensive healthcare accreditation (ACHS) work experience.
We believe that our practical work experience, considerable healthcare industry knowledge and diversity of health project contribution are of great benefit to our clients.
Consulting services
Leveraging on our vast experience and knowledge, HealthKare Intelligence is able to offer clients an extensive range of consulting services.
- Management of major equipment installations
- Development and implementation of Biomedical educational programs
- Auditing of Biomedical engineering service delivery
- Quality Assurance Planning and Implementation
- Asset Management and planning
- Risk Management
- Life Cycle Management
- Development and implementation of policy and procedures
- Documentation Development and Management
- Contract and vendor management
- Equipment Education and training
- Management of the complete FF&E journey from the;
- master planning phase;
- project brief,
- bid, design and construction phase;
- logistics, installation and commissioning phase.
- Development of FF&E schedules
- Selection of fit for purpose FF&E
- Budget planning and Strategic Procurement
- Stakeholder management
- User group Facilitation
- Process development & implementation
- Program development, implementation and coordination
- Review of architectural drawings and Room data sheets
- Design integration during the bid , design and delivery phases
- Specialist equipment architectural and services integration and coordination ie. MRI, CT ect.
- Sourcing, negotiating and procuring equipment from overseas
- Program development, implantation and tracking
- User group facilitation
- Strategic Procurement
- Development of Tender Specifications
- Tender negotiations
- Contract Management
- Development and Implementation of Logistics Plans and Programs
- Management / Coordination of FF&E commissioning and installations
- Development and implementation of FF&E testing and commissioning protocols and methodologies
- Development of Staff training programs
- Development and Implementation of Logistics Plans and Programs
- Development of Transition Plans
- Transition Budget planning
- Coordination, management and implementation of Transitional activities
- Management and appointment of an appropriate removalist
- Development and implementation of equipment training programs
- Assessment of the organisations compliance to healthcare Quality standards
- Accreditation documentation preparation
- Mock Surveys
- Auditing Cooperate service deliveries
- Review of services policies and procedures
- M-Class Consulting and testing of Cardiac and Body Protected areas
Projects
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Fiona Stanley Hospital
Recent
-
La Trobe Biosciences Research Centre
Recent
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NSW Health
Recent
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Gold Coast University Hospital
Recent
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Chris O’Brien Lifehouse at RPA
Recent
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The New Royal Women’s Hospital
Recent
-
Victorian Comprehensive Cancer Care Centre (VCCC)
Recent
-
Royal Children’s Hospital
Recent
Contact Us
To send us a message or just to say hello, please complete the form or contact us via details listed below. We'll get back to you asap.
Contact information
Suite 18 Level 4, 70 Racecourse Road
North Melbourne VIC
Australia 3051
Email: info@hki.net.au
Telephone: +61 (0)3 9013 7700
